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Monday, 20 October 2014

Working with the 3CX Phone System


3CX App on Mobile Phone.
We sometimes get asked about our thoughts on Cloud based PBX solutions.

From what we understand here at Systems Recycling, Cloud Based PBX is a very viable option for running an 'over the internet' phone system. When moving into our new office we researched many cloud based options and found them to make a lot of sense.

It was during this time that we opted out of a cloud based solution due to the lack of fibre broadband at our location. We spoke to a company called 3CX which offered us a software based PBX system to start. 3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone

I do believe that 3CX are working towards offering a cloud service in the near future, if they havn't already. I was impressed with the ability to use an 'App' on my Android mobile phone which connected to the 3CX system over the internet and I was able to install a 3CX SIP phone at a remote location and quickly set up a tunnel just by following the guides online.

It took a little while to flash the 3CX firmware into my ageing Cisco 7940 but once this was done it was a matter of a few clicks to install on my dual core computer to get the MAC address registered.

While 3CX wont suit everyone its certainly a viable option and may well support your existing Fanvil, Snom, Yealink, Polycom and Cisco Phones.